FAQ

e liquid faq

How much is shipping?

For all orders, regardless of size, shipping is completely free. No hidden costs, pay only for what you buy.

Where do you ship to?

Our free shipping is offered globally except the countries listed below. We don't ship to the countries listed below because nicotine e liquids are illegal or heavily restricted. If you would like to enquire for more information about shipping to your country please contact us.


Countries we don't ship to:

  • Argentina
  • Bahrain
  • Brunei
  • Brazil
  • Hong Kong
  • Japan
  • Panama
  • Singapore
  • Thailand
  • East Timor
  • United Arab Emirates


How long does delivery take? 

Shipping to Australia or New Zealand takes between 5 and 10 working days, the same goes for most Asian countries. For the Middle East, Europe and United States shipping is between 7 and 11 working days. If your shipment has taken longer than this please contact us. 


Orders submitted before 6pm are shipped out the following day. 

Where does your e liquid come from?

Our e liquids are sourced from the best international mixers and brewers, some of whom have won awards around the world. Our e liquids come from the United States, United Kingdom, Philippines, Malaysia, and Brunei. Our distribution centre is based in Kuala Lumpur, Malaysia and we use temperature controlled warehousing and international air mail for delivery.

What are your e liquids made from?

Our e liquids are made from the following ingredients: 

  • USP Grade Propylene glycol 
  • Pharmaceutical Grade Vegetable glycerin 
  • Food Grade Food flavourings 
  • USP Grade Nicotine